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No-one ever Listens to Me... |
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Duration: Half day
“They just don’t get it! It feels like I’m talking to the walls!”
You’ve probably said these very words many times.
Every day time is wasted on misunderstandings between people. This has a negative impact on morale and productivity. Learning to focus your communication on understanding, instead of focussing on the message, will not only save you frustration and heartache, but also improve your credibility and effectiveness in both the workplace and at home.
You will learn how to:
- get attention
- plan what you want to say, in a way that will make people receptive to you
- speak to people in the way that they understand the best
- identify and break down the barriers to communication
- listen - REALLY listen
- influence and persuade
- deal with conflict without aggression
This half-day workshop is for people who want to improve their communication and listening skill so that they get their message accross to others - the way it was intended.
The facilitator has mastered this skill and will help participants through both tried and tested principles and personal experience.
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