Johannesburg 8 July 2010

 

This workshop is aimed at anyone who requires their written business communication: 

• To look professional
• To convey the message accurately
• To save time by getting it right -  first time

People who master the competencies of this workshop will be able to construct and write clear, concise and accurate business correspondence, complying with and meeting general business standards and layout formats.

Course Outline

• Beating writer’s block

• Brainstorming

• Grammar

• Word power

• E-mail etiquette

• Letter writing

• Fax format

• Minute taking

• Writing a proposal

• Report writing

 Attendees will learn:

• To write effectively using any of the following formats:

o    Report

o    Business letter

o    Fax

o    E-mail

o    Minutes of Meetings

o    Memo

 

• An understanding of correct use of language and grammar

• And understanding of  the implications of poorly-written correspondence

• To ensure clarity and correctness at all times

• To focus on the objective of the letter/report

• To adapt  the style of the communication to the reader’s needs

This is a highly practical course and each theoretical concept will be followed by a practical exercise to be completed by each delegate as we believe that effective, memorable learning results from practical experience.

Date:
Johannesburg 8 July 2010 - 09h00 to 16h30 at The Conference Park Rivonia

Cost: R1500.00 pp including VAT, notes, teas and a light lunch.

A certificate of attendance will be e-mailed to attendees in PDF format after the workshop.  A hard copy can be issued on request.

Facilitated by: Eleni Cousins
Eleni has a BA Honours degree (cum laude) and a Performer's Diploma in Speech and Drama from the University of Cape Town, and studied psychology at the University of South Africa.
 
Apart from Eleni’s knowledge and experience, which she transfers in a relaxed, simple-to-understand manner, she knows how to make each individual she comes into contact with, feel respected and valued.  This makes her one of our most loved facilitators.

Registration Details:

(No admittance without prior registration and payment.)

To register, please phone Hilda on 011 609-1264. We will need your company name, postal address, VAT number, Delegates names and cell numbers, your phone number and e-mail address.