Johannesburg 25 October 2010 

Professional, Competent, Effective personal assistants or secretaries are sought after and well compensated in today's business. If you are in this field or are preparing to enter it, this workshop is for you.

Personal Assistants and/or Secretaries are key players in the management team and the business as a whole. They are a bit like the glue that holds things together. The better they are at the roles that they play, the bigger their contribution to the overall performance of the business. 

By attending this empowering workshop you will learn to:

• Contribute significantly to the management team
• Move towards achieving your goals
• Communicate clearly and assertively
• Be proactive
• Reduce stress
• Manage projects effectively

Course Outline

• Examining the role of the Secretary in the workplace today and achieving service excellence
• Projecting a professional business image through professional grooming, handling telephone calls effectively and promoting the vision of the company
• Being proactive and taking responsibility
• Dealing with more than one boss
• Spending time efficiently by developing planning skills
• Managing projects effectively
• Exploring the power of body language
• Developing listening skills
• Learning how to be assertive without giving offence
• Winning cooperation through persuasion techniques
• Motivating yourself and others
• Building self-esteem

Date:
Johannesburg 25 October 2010 - 09h00 to 16h30  at The Conference Park, Rivonia

Cost:  R1500.00 pp including VAT, notes, teas and lunch. 

Registration Details: 

(No admittance without prior registration and payment.) 

To register, please phone Hilda on 011 609-1264
The information we need is your name, company name and postal address, VAT number, contact details and delegate names.