Training for R.O.I.
The training of your staff can be the best investment that you will ever make, or it can be the most expensive mistake that you ever make. It all depends on how you go about it. So here are a few thoughts.
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Do a training needs analysis (if you don't know how to do one, we can help you), but only let it be a guide. Things change so quickly nowadays that often you will find that the training required on your training needs analysis is no longer applicable or as important as what it was. Review the training needs analysis regularly to see if it still meets the strategic requirements of your business. In other words the training needs analysis is a dynamic, strategic document, and should not be done simply because the law insists on it.
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Do a training budget. Call various providers and venues, and get a "more or less" cost for their training.
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When identifying providers to do the training detailed in the training needs analysis, look for providers with a provable track record. Also make sure that the provider has an efficient method of following up with and coaching your learners. Look for providers that are not "textbook" trainers, but rather are highly experienced in the subjects that they train in. learners learn a lot more when theory is contextualised into real life, than just from a text book.
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Ensure that at the end of the training course there is some sort of competency test that will allow the learner to demonstrate and become confident in the new skill that they have learned or the knowledge that they have acquired.
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Always make sure that the training can be distilled down to 3 or 4 Key Result Areas that can be incorporated into the learner's Performance Management Strategy. This is the most effective way of establishing the Return on Investment of your training.
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Keep groups small. Maximum numbers of around 15 are the best.
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Allow the learners to complete a "course evaluation form". This form should however focus on the skill or knowledge gained.
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Around 6 months after the training has been completed, arrange a refresher program with the original facilitator and get everyone that was on the course to attend.
So these are a few points, and I'm sure that you could think of some more. However, whatever the training that you do, make sure it is aligned with the strategic needs of the business, and that it has a tangible result that influences the productivity of the business.
Featured Training Course
Operational Finance
There is no such person as a "Non-Financial Manager" as all employees of a company are responsible for making decisions that impact on the financial performance of the business!
Understanding the workings of finance is an essential business skill that many people find difficult to grasp, and therefore are often discouraged by the apparent mystique surrounding financial concepts and jargon.
We have developed an easy, practical and enjoyable way to quickly come to terms with these issues and assist employees to gain a sound understanding of financial management.
Read more
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Current Public Courses
March & April 2010
Johannesburg, Durban, Cape Town
Johannesburg
Click the links below for more details
Tomorrow, I was your customer
Johannesburg 5 March 2010 (morning)
Focus on Supervision
Johannesburg 8 & 9 March 2010 (2 full days)
Clem Sunter: The Global Economic Recession and its implications for South Africa
Clem will be sharing the latest scenarios
Johannesburg 12 March 2010 (2.5 hours)
Advanced Sales Strategies
Johannesburg 15 March 2010 (full day)
Hold on to your Gems
Johannesburg 16 March 2010 (morning)
Beyond Performance Management
Johannesburg 17 March (full day)
Project Management Simplified
Johannesburg 20 April 2010 (full day)
Durban
Beyond Performance Management
Durban 29 March (full day)
Advanced Sales Strategies
Durban 30 March 2010 (full day)
Hold on to your Gems
Durban 31 March 2010 (morning)
Tomorrow, I was your customer
Durban 31 March 2010 (afternoon)
Cape Town
Beyond Performance Management
Cape Town 22 April (full day)
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