In-house programs

1. All charges are exclusive of VAT unless otherwise indicated.

2. Travelling, accommodation, food and training venue costs for the delegates and trainer are for the client's account. Any road travel of more than 100 km's round trip will be invoiced at the prevailing AA rates for the facilitator's vehicle. The travel distance shall be measured starting at our training centre at 43 Homestead Rd, Rivonia, and being driven per the shortest route as directed on a Garmin Nuvi 200.

3. Fees are payable 7 days prior to the commencement date of the program.

4. MBI will not be held responsible for any injuries, damages or losses that may occur during the period of training.

5. Cancellation fees are payable as follows:

5.1 If written cancellation is received by us between six weeks and one month prior to commencement, 50% of full fee.
5.2 If written cancellation is received by us between one month and two weeks prior to commencement, 75% of full fee.
5.3 If written cancellation is received by us within two weeks prior to commencement, 100% of full fee.
5.4 A postponement of longer than 2 (two) weeks will be treated the same as a cancellation.

Public Courses

1.  No payment and / or walk-ins will be accepted at the venue on the day of the event

2.  Merit Business Institute will not be held responsible for any injuries, damages or losses that may occur during the period of the event

3.  Cancellation

3.1 Should you be unable to attend, we will accept your written cancellation by no later than fifteen (15) working days prior to the event. Thereafter we are unable to refund any fees, although we would be happy to welcome a colleague who would substitute your attendance. This must please be confirmed in writing at least 24 hours prior to the start of the event.
3.2 Should you not show up on the day of the event you are still liable for the full payment.
3.3 This clause also applies where we have received your regisgtration, invoiced you and are awaiting your payment.