A Manager at
Rand Merchant Bank Properties heard Mark’s talk on effective
management on Radio 702, and consequently contacted us to order
two courses on the subject.
According to the
delegates, they learned valuable new ways in which to manage their
people effectively.We presented several different courses for the
staff of Rand Merchant Bank Properties:
“The course
showed me the shortcomings in my management style and how to deal
with the various aspects of management. The presentation was very
good, interesting and fun. I would definitely recommend it to my
colleagues”
“I learned a
fresh approach to management of persons in the business
environment (subordinates and superiors). I know how both think! -
and also in my personal situation (marriage, children, friends).
The presentation was excellent. Mark has displayed his skills
including patience and marked impressions on myself.”
“I, as a
manager, recognised my weakness in my managing of people, - not
being able to cut out the emotional component in conflict
situations.”
“I got an
abundance of information and techniques which can be used in the
workplace, especially the different personality types, which will
be implemented by myself in dealing with people.”
“To deal with
people is difficult. I learned that there is a way of resolving
grievances and conflict and I now have the tools with which to do
this.”
On the question
“What did you get out of this course?”, one delegate simply
said: “Total surprise.”
On the question
of how the course could be improved, the answer was: “The
content was effective, no waffling, - so why change it?”
(Feedback from
different delegates)
back to What
our Clients say
