What our Clients say

We presented the “Focus on Supervision” course to Plascon:

“I learned a lot about myself, the do’s & don'ts about handling situations, people, reacting to people and their needs and I learned what kind of a person I am and how to establish what kind of people I work with. The course was presented very informative and funny/humourous - the informal way of presenting leads to better remembering and things taught then tend to stick with you. Maybe it should be presented to top management as well. I have already recommended it to a couple of people.”

“I learned how to handle a conflict situation correctly and most importantly how to manage people correctly.”

“I felt the presentation was excellent especially as "day-to-day" practical examples were being used which made us understand the subject discussed more easily.”

“Generally I managed by crisis. That means that smaller issues are often neglected. But these small issues might be big issues to someone else. Applying simple techniques that I have learned will help grow not only myself but everyone around me.”

“I gained an in-depth knowledge of how to handle and manage people I work with. Technical skills of supervision, above all, aspects like persuasion, participation and comfort in the workplace. Mind opening, stimulating and I think my horizons are broadened.”

“This course has made my role as a (future) manager very clear. This is being a manager of people's lives, rather than the manager of tasks. I would recommend this and send staff on it to prepare them to take my shoes…”

(Feedback from different delegates)

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