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Merit Business Institute specialises in business skills training. The company works with a wide network of competent facilitators and is therefore able to implement solutions that drive business performance.

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Mistakes help people grow by Mark Deavall (Jan 2002)

Well, here we are in 2003! May I take this opportunity of wishing each and every one of you a prosperous and peaceful 2003.

2002 was an interesting year for Merit Business Institute. I think the main and most significant thing that happened was that we changed our name from Training and Resource Development africa to Merit Business Institute. This change came about as a result of the organic growth of Training and Resource Development africa, and the formation of various different and smaller divisions within the company. Each of these divisions carried their own identity, and we felt it was time to bring them together under one identity.

An area of our business which seems to have been growing without us having been aware of it, is the area of training within Small to Medium Enterprises. We have run various public courses during 2002, and have had a number of people from Small to Medium Enterprises registering and attending. We have therefore taken the decision that although we will still be working largely within the corporate environment, a large proportion of our concentration will be on the Small to Medium Enterprise market.

In looking back over the last 11 years, it has been interesting to note that for a long time companies were doing training because they honestly believed their staff needed the training. Our government saw fit to institute an employment equity act and a skills development act, both of which were long overdue. Unfortunately this gave rise to various companies now training because they had to, as a result of the skills development levy that they were paying.

During 2003, let's be mindful of the fact that training is there for two reasons. The first is to increase the profitability of the company, and secondly to allow people to develop to their potential.

Thoughts on Management…Mistakes Help People Grow

Individuals learn only by the mistakes they make. An employer should expect and should encourage his or her people to take the initiative and make mistakes. Only in this way can they gain experience. This method of handling employees may be expensive in its early stages, but it is the only proper schooling for a position.

No individual can learn to be a "crack shot" unless he or she wastes some ammunition. The employer should stand the expense of the experiments made by a new worker who shows ability; it will pay off in the long run. If mistakes continue and positive results do not come, the individual must go. But, on the other hand, if after trial of this kind an individual's calibre is determined, then the time for promotion and increase of salary is at hand.

The great advantage of this method is that it inspires in the employee confidence in himself or herself, without which he or she can make no success for himself or herself or for the firm. It cultivates the quality of initiative, which means business creation and profits for the firm.

This article was adapted from the work first published by Richard W. Sears (1863-1914) titled Personality In Business published by The System Company in 1910 found on http://www.LeadershipNow.com

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